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  • General questions
  • Services & Capabilities
  • Pricing & Payments

General questions:

Specter Digital LLC is a US-registered digital services company that serves as your complete IT department. We provide software setup, social media management, IT support, and digital consulting to businesses worldwide, all delivered remotely with transparent pricing.

 

Yes! We are officially registered in New Mexico, USA:

  • Legal Name: Specter Digital LLC
  • Company Number: #7672594
  • Established: May 9, 2024
  • Registered Address: 1209 Mountain Road Pl NE, Suite N, Albuquerque, NM 87110, United States

We maintain professional liability insurance, proper documentation, and comply with all legal requirements.

We operate remotely. This allows us to:

  • Keep overhead costs low
  • Pass savings to clients
  • Serve clients across multiple time zones
  • Work with businesses in 15+ countries

We work with:

  • Freelancers and solopreneurs
  • Small to medium businesses (SMBs)
  • Startups and digital entrepreneurs
  • E-commerce brands
  • Service-based businesses
  • Remote teams
  • Non-profits and organizations

Our clients are typically businesses that need professional IT support but don't want the expense of hiring full-time staff.

Unlike freelancers, we are:

  • A registered LLC with legal documentation
  • Professionally insured
  • Available for ongoing support (not just one-off projects)
  • Accountable to professional standards
  • Equipped with backup resources (if someone is sick, your work continues)
  • Compliant with data protection regulations (GDPR, etc.)

Unlike freelancers, we are:

  • A registered LLC with legal documentation
  • Professionally insured
  • Available for ongoing support (not just one-off projects)
  • Accountable to professional standards
  • Equipped with backup resources (if someone is sick, your work continues)
  • Compliant with data protection regulations (GDPR, etc.)

Services & Capabilities:

Software & IT Services:

  • Software installation and configuration
  • Cloud migration (Google Workspace, Microsoft 365)
  • Email and domain setup
  • Remote technical support
  • System optimization and troubleshooting

Social Media Management:

  • Content creation and scheduling
  • Multi-platform posting (Instagram, Facebook, LinkedIn, Twitter, etc.)
  • Community engagement
  • Analytics and monthly reports
  • Social media strategy

Brand & Design:

  • Logo design
  • Brand identity development
  • Social media graphics
  • Marketing materials
  • Digital assets

Consulting:

  • Strategic IT planning
  • Workflow optimization
  • Tool recommendations
  • Digital transformation consulting

Absolutely! We serve clients across:

  • North America
  • Europe
  • Middle East
  • Asia-Pacific
  • Latin America

All services are delivered remotely, and we accommodate different time zones.

Productivity & Cloud:

  • Google Workspace (Gmail, Drive, Calendar, Docs)
  • Microsoft 365 (Outlook, OneDrive, Teams, Office)
  • Slack, Zoom, Microsoft Teams

Social Media:

  • Instagram, Facebook, LinkedIn, Twitter/X
  • TikTok, Pinterest, YouTube
  • Scheduling tools: Buffer, Hootsuite, Later

CRM & Business:

  • Salesforce, HubSpot
  • Stripe, PayPal (payment processing)
  • Shopify, WooCommerce (e-commerce)

Project Management:

  • Asana, Trello, Monday.com
  • ClickUp, Notion

And many more! If you use a specific tool, just ask, we likely work with it or can integrate it.

Yes! While we offer standard packages, we also create custom solutions. If you have specific needs, contact us and we'll discuss how we can help.

Pricing & Payments:

Standard Monthly Packages:

  • Essential: $199/month (basic software & IT support)
  • Professional: $499/month (IT + social media management)
  • Enterprise: $999/month (complete IT department service)

One-Time Projects:

  • Starting from $149 (depending on scope)

Custom Solutions:

  • Custom pricing based on your needs

All prices are in USD. See our Pricing for complete details.

No setup fees for monthly packages! One-time projects may require a 50% deposit before work begins.

We accept:

  • Credit/Debit cards.
  • Bank transfer (wire transfer).
  • SEPA Transfer

Monthly Subscriptions:

  • Billed on the 1st of each month
  • Payment due immediately
  • Auto-renewal unless cancelled

One-Time Projects:

  • 50% deposit before starting
  • 50% upon completion
  • Payment due within 7 days of invoice

Refund Policy:

  • Deposits are non-refundable once work begins
  • Monthly subscriptions: Pro-rated refunds at our discretion
  • Dissatisfied? Contact us within 7 days for resolution

See our Refund Policy for complete details.

Yes! Monthly subscriptions can be cancelled anytime with:

  • 30 days' written notice
  • Services continue through the paid period
  • No penalties or cancellation fees

No hidden fees! Our pricing is transparent:

  • What you see is what you pay
  • Third-party costs (domain registration, software licenses) are separate
  • Additional work outside scope is quoted in advance